World Map Artworks Co. — Easy Return & Replacement Policy

At World Map Artworks Co., every print is made just for you using museum‑grade materials. We want you to love your artwork, and if something arrives damaged or incorrect, we’ll take care of it quickly.

If Your Order Arrives Damaged or Incorrect

If your artwork shows up damaged, defective, or not what you ordered, we’ll replace it at no cost.

Just email us within 7 days of delivery with:

• Your order number

• Photos of the packaging

• Photos of the artwork

• A short note about what happened

Once we review the photos, we’ll send a replacement right away.

Lost Packages

If your package never arrives and the carrier can’t confirm delivery, we’ll replace it for free.

What Can’t Be Returned

Because each piece is custom‑made, we’re not able to accept returns for:

• Changing your mind

• Ordering the wrong size or material

• Color differences caused by screen settings

• Claims made after 7 days

Refunds

Refunds are only issued if:

• A replacement can’t be made

• A verified production error can’t be corrected

• You cancel your order before production begins

Refunds go back to your original payment method.

Order Cancellations

You can cancel your order within 12 hours of placing it. After production starts, cancellations aren’t possible.

How to Reach Us

Email: support@worldmapartworks.com We typically respond within 1 business day.